paper: observe a family for at least 15 minutes and note the way in which they communicate. the observation can be a family that you know or one you observe in a public setting. once you have completed the observation analyze, the familys communication pattern. write a 3-4 page paper on your findings in the context of the assigned reading in the people skills text. yow will need the book People Skills by robert bolton, AMAZON audible got a free trail going on audible books.